Software for the Insurance Industry

The insurance industry is under pressure from insurtech disruptors, changing customer expectations, and increasing regulation. Insurers, brokers, and managing general agents must digitise their processes to remain competitive. Customers expect a seamless digital experience when purchasing policies, submitting claims, and reviewing coverage. Custom software enables insurance companies to handle claims faster, assess risks more accurately, and deliver a superior customer experience.

Pain points

• Slow claims processing due to manual assessment, paperwork, and lack of automation
• Outdated policy administration systems not flexible enough for new insurance products
• Inaccurate risk assessment leading to incorrect premiums and higher loss ratios
• Limited self-service capabilities for policyholders in policy management and claims submission
• Complex compliance with Solvency II, IDD, and GDPR requiring extensive manual reporting

Our solutions

• Digital claims platform with automated assessment, photo estimation, and straight-through processing
• Flexible policy administration system with product configurator for rapid launch of new products
• AI-driven risk assessment with data enrichment from external sources and predictive models
• Policyholder portal with self-service policy management, digital claims submission, and coverage overview
• Automated compliance reporting for Solvency II, IDD, and GDPR with complete audit trail

Benefits

• Up to 60% faster claims settlement through automation and straight-through processing
• More accurate premium calculation through AI-driven risk assessment with more data points
• Higher customer satisfaction through digital self-service and transparent claims communication
• Faster time-to-market for new insurance products through a flexible product configurator

Technologies